General Shipping Terms
All our orders are carefully checked and packaged under high hygiene standards from our own warehouse in Munich.
Once we have received your order, checked and packed it, you will receive a tracking number from us by email or SMS so you can track your shipment.
We ship our parcels climate-neutrally with DHL GoGreen & DPD*.
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Shipping Costs Overview:
Germany
Standard - €3.95 (1-3 business days)
Free from an order value of €39.00
Express - €15.00 (the next business day Mon-Fri)
Austria & BeNeLux
Standard International - €4.95 (3-7 business days)
Free from an order value of €39.00
Express - €25.00 (1-3 business days Mon-Fri)
Switzerland & Liechtenstein
Standard International - €8.00 (3-10 business days)
Free from €59.00
Please note that invoices and deliveries to Switzerland and Liechtenstein are issued without VAT, and therefore customs duties may apply in the destination country.
EU 1
Czechia, Denmark, France, Italy, Monaco, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden
Standard International - €8.00 (2-6 business days) - Free from an order value of €59.00
EU 2
Andorra, Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Romania, San Marino, Hungary, United Kingdom
Standard International - €12.00 (2-8 business days)
Free from an order value of €100.00
Express International - €30.00 (1-4 business days)
Please note that customs duties may apply in non-EU countries, as this country is not part of the European Union.
UK
United Kingdom (minimum order value GBP 135.00)
Standard International - Free (4-8 business days)
Express International - €30.00 (1-4 business days)
Please note that customs duties may apply in non-EU countries, as this country is not part of the European Union.
Rest of the world
Standard International - €45.00
Shipping is only possible from an order value of €50.00 excluding VAT.
Please note that shipping our products to these countries is subject to approval and can only be dispatched after we have reviewed the order. We reserve the right to cancel orders if shipping is not possible for legal or ethical reasons. Please also note that we issue the invoice for these countries without VAT, which means customs duties and taxes may apply in the respective countries.
Customs
Within the European Union, no customs or import fees apply for shipping.
Orders placed outside the EU are issued without VAT, which means additional fees, customs duties, or taxes may apply in the respective country.
Do you have further questions about our shipping services? You can find our contact form here.
*International shipments may be handled by different delivery services.
